Privacy Policy

Last updated: May 17, 2025

1. Introduction and Data Controller

Welcome to Ibiza Sol Charter. Your privacy and the protection of your personal data are of utmost importance to us. This Privacy Policy describes how Ibiza Sol Charter, as the data controller, collects, uses, shares, and protects the personal information you provide through our website www.ibizasolcharter.com (hereinafter, the “Website”), by email, phone, or any other means by which you interact with us in relation to our boat rental and sea excursion services (hereinafter, the “Services”).

By using our Services and providing your data, you acknowledge that you have read and understood this Privacy Policy.

Data Controller Information:

Business Name: Ibiza Sol Charter

Owner (Legal Name): Antoni Roig Roig

Tax ID (NIF): 47405851E

Registered Address: Trvsia. Vapor Mallorca, 07840, Spain

Email: info@ibizasolcharter.com

Phone: +34 630856327

2. Principles for Data Processing

When processing your personal data, we apply the following principles in accordance with the GDPR:

Lawfulness, Fairness and Transparency

We will always require your consent to process your personal data for one or more specific purposes, which we will clearly explain to you beforehand.

Data Minimization

We will only request the data that is strictly necessary for the intended purposes.

Storage Limitation

Data will not be kept longer than necessary for the purposes of the processing.

Integrity and Confidentiality

Your data will be processed in a manner that ensures appropriate security and confidentiality.

3. What Personal Data We Collect and How We Obtain It

We collect different types of personal information depending on how you interact with us:

Identification Data

First name, last name, identification document number (ID/NIE/Passport).

How we obtain it: Directly from you when requesting a booking, quote, or information.

Contact Data

Email address, phone number, postal address.

How we obtain it: Directly from you when filling out forms on our Website or when contacting us by email or phone.

Transaction and Booking Data

Details of the services contracted (type of boat/excursion, dates, number of passengers), booking history, payment information (we do not store full credit/debit card details as these are processed through secure payment gateways).

How we obtain it: Directly from you when making a booking.

Navigation License Data

A copy of your nautical qualification or boating license if you rent a boat without a skipper.

How we obtain it: Directly from you when required for the service.

Other Passengers’ Data

Full name and, in some cases, ID document of accompanying passengers, when required by maritime regulations or for insurance purposes.

How we obtain it: Directly from you (as the person making the booking) when providing the passenger list. It is your responsibility to inform such passengers about the processing of their data in accordance with this policy.

Technical Data

IP address, browser type and version, time zone and language settings, browser plug-in types and versions, operating system and platform, and other technologies on the devices you use to access this Website. This information is generally collected through cookies (see our Cookie Policy).

How we obtain it: Automatically through your browsing activity on our Website.

Preferences and Communication Data

Your preferences for receiving marketing communications from us, and feedback regarding our services.

How we obtain it: Directly from you or through your interactions with our communications.

We do not collect special categories of personal data (such as racial or ethnic origin, political opinions, religious beliefs, etc.) unless strictly necessary and with your explicit consent, or as required by law (e.g., health data relevant to onboard safety that you voluntarily provide with your consent).

4. Purposes and Legal Bases for Processing Your Data

We use your personal data for the following purposes and based on the corresponding legal grounds:

Purpose Data Processed Legal Basis
To manage your information, quote, or booking request Identification, Contact, Transaction, Navigation Data (if applicable) Performance of pre-contractual measures or a contract.
To provide the contracted Services (boat rental, excursion) Identification, Contact, Transaction, Navigation Data, Other Passengers’ Data Performance of a contract.
To manage payments for the Services Identification, Contact, Transaction Performance of a contract.
To communicate with you (confirmations, notices, customer service) Identification, Contact Performance of a contract; Legitimate interest in maintaining a good customer relationship.
To comply with legal obligations (tax, accounting, maritime safety, etc.) Identification, Contact, Transaction, Other Passengers’ Data Compliance with a legal obligation.
To send marketing and promotional communications (with your consent) Identification, Contact, Preferences Explicit consent.
To improve our Services and Website Technical Data, Feedback Legitimate interest in improving our offer and user experience; Consent (for non-essential cookies).
To manage Website security and prevent fraud Technical Data Legitimate interest in protecting our assets and complying with the law.

5. Who We Share Your Personal Data With

As intermediaries in many of our boat rental services, we need to share your personal data with third parties to provide the requested services. We may also share your data with other service providers who assist us. Specifically:

Final Service Providers

Boat owners, other charter companies, or professional skippers when they are the final providers of the rental or excursion service you have booked through us. We provide them with the necessary data to formalize the rental agreement and deliver the service (e.g., your name, contact information, and, if applicable, a copy of your license).

Payment Gateways and Financial Institutions

To process the payments for your bookings. These entities receive the data directly to manage the transaction.

Accounting and Tax Advisors

To fulfill our fiscal and accounting obligations.

Technology Service Providers

Companies that provide us with web hosting, IT maintenance, and email marketing platforms (if you subscribe to our newsletter).

Authorities and Law Enforcement

When required by law or necessary to protect our rights or the safety of third parties (e.g., Maritime Authority).

Insurance Companies

In the event of an incident or accident that requires activation of an insurance policy.

We require all third parties with whom we share your data to respect its security and handle it in accordance with the law. We only allow such data processors to process your data for specific purposes and in accordance with our instructions.

6. International Data Transfers

As a general rule, your personal data will be processed within the European Economic Area (EEA). If, in any case, it becomes necessary to transfer your data to service providers located outside the EEA, we will ensure that such transfers are carried out with the appropriate safeguards required by the GDPR (for example, by signing Standard Contractual Clauses approved by the European Commission, or if the destination country offers an adequate level of protection).

7. Data Security

We have adopted appropriate technical and organizational measures to prevent the loss, unauthorized use or access, alteration, or disclosure of your personal data. These measures include data encryption (SSL on our Website), access controls, and internal security policies. We limit access to your personal data to employees, agents, contractors, and other third parties who have a business need to know. They will only process your data according to our instructions and are subject to a duty of confidentiality.

8. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, tax, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your data and whether we can achieve those purposes through other means, as well as any applicable legal requirements (for example, commercial legislation requires invoices to be kept for six years).

Data provided for marketing purposes will be kept for as long as you do not withdraw your consent.

9. Your Rights as a Data Subject

Under the GDPR, you have the following rights:

Right of Access

To obtain confirmation as to whether we are processing personal data concerning you and, if so, to access such data and information about the processing.

Right of Rectification

To request the correction of inaccurate personal data or the completion of incomplete data.

Right of Erasure (Right to Be Forgotten)

To request the deletion of your personal data when, among other reasons, it is no longer necessary for the purposes for which it was collected, you withdraw your consent, or it has been processed unlawfully.

Right to Restrict Processing

To request the restriction of processing of your data in certain circumstances (e.g., while we verify the accuracy of your data, or if you believe the processing is unlawful).

Right to Data Portability

To receive the personal data you have provided to us in a structured, commonly used, and machine-readable format, and to transmit it to another controller where technically feasible.

Right to Object

To object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you when such processing is based on public interest or legitimate interest. We will cease processing unless we have compelling legitimate grounds or for the establishment, exercise, or defence of legal claims.

Right Not to Be Subject to Automated Individual Decision-Making

To not be subject to a decision based solely on automated processing, including profiling, that produces legal effects concerning you or similarly significantly affects you (we currently do not carry out this type of processing).

Right to Withdraw Consent

Where the legal basis for processing is your consent, you have the right to withdraw it at any time without affecting the lawfulness of processing based on consent before its withdrawal.

10. How to Exercise Your Rights

You may exercise any of your rights by submitting a written request along with a copy of your identity document (ID/NIE/Passport) to verify your identity, to:

Postal Address: Antoni Roig Roig, Trvsia. Vapor Mallorca, 07840, Spain

Email: info@ibizasolcharter.com

We will respond to your request within a maximum period of one month, unless the matter is particularly complex, in which case we will inform you accordingly.

If you believe your rights have not been properly addressed, you have the right to file a complaint with the Spanish Data Protection Agency (AEPD): C/ Jorge Juan, 6, 28001 Madrid, or through their electronic headquarters (www.aepd.es).

11. Minors’ Data

Our Services are not primarily intended for individuals under the age of 18. We do not knowingly collect personal data from minors without the verifiable consent of their parents or legal guardians. If you are a parent or guardian and you become aware that a minor has provided us with personal data without your consent, please contact us so we can delete such data. Any minor’s data required for travel as a passenger must always be provided by the adult responsible for the booking.

12. Cookie Policy

Our Website uses cookies to enhance your browsing experience. For detailed information about the cookies we use, their purposes, and how to manage them, please see our Cookie Policy.

13. Links to Other Websites

Our Website may contain links to third-party websites. If you follow a link to any of these websites, please note that they have their own privacy policies and we do not accept any responsibility or liability for these policies. Please review them before submitting any personal data to those websites.

14. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect legal, jurisprudential, or industry practice changes. Any changes will be published on this page, including the date of the last update. We recommend that you review this Privacy Policy periodically.

15. Contact

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please do not hesitate to contact us:

Ibiza Sol Charter (Antoni Roig Roig)

Trvsia. Vapor Mallorca, 07840, Spain

Email: info@ibizasolcharter.com

Phone: +34 630856327

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